PLEASE NOTE: *This excludes Light Bulbs, Cotton Muslin Backdrops, Propsyland Products, Paper Backdrop Rolls, Batteries, Consumable Products and Travel Carry Bags included with our kits.ĭEMO STOCK: All demo stock items are sold 'as-is' and come with a standard 12 month warranty. Damages due to misuse by the user will not be covered by this warranty. We reserve the right to refuse any claims made after this timeframe or additional charges may apply. For Propsyland products, please notify us within 2 days for a replacement. If these products are faulty or DOA please notify us within 7 days for a replacement. In some cases when the cost of repair outweighs that of a replacement, a suitable replacement product may be offered. These products are not covered by our 12 month warranty as these products are susceptible to regular wear-and-tear and can get damaged for a variety of reasons not deemed as a manufacturer's fault. This means that any fault that is deemed to be due to manufacturing will be covered by the warranty for any parts and labor required to fix it.
The warranty covers manufacturers faults, defects, parts and labour. This can be either a manufacturer's warranty or a Hypop warranty depending on the product's origin. All products are covered by an Australian 12 month warranty.
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